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All features

111 capabilities. One edition. Every deployment.

Every capability of the DocuFella platform, grouped by module, with what it does and the business problem it solves. Search, filter by module or jump straight to what is new in the latest release. Nothing here is gated behind an edition.

111
features
13
modules
13
new this release
100%
cloud and on-premise parity
Document Management (DMS) Core
Workspaces & Multiple Cabinets

Provides a hierarchical repository structure where each business unit, department or project can be organised as an independent cabinet inside a shared workspace. Cabinets carry their own metadata schema, access rules and retention settings.

Business use case

A manufacturing group keeps Finance, HR, QA and Project documents in separate cabinets under one tenant, so each department sees only its own filing structure while IT manages a single platform.

Cloud On-premise
Document Management (DMS) Core
Folder & Sub-Folder Hierarchy

Unlimited nested folder structures inside every cabinet, with inherited or overridden permissions at each level. Folder templates can be replicated for repeatable project or client structures.

Business use case

An EPC contractor replicates a standard project folder tree (Drawings, Correspondence, Submittals, Invoices) for every new project in seconds instead of creating it manually each time.

Cloud On-premise
Document Management (DMS) Core
Document Version Control with Check-In / Check-Out

Every edit creates a new version while preserving the complete history. Check-out locks a document so no two users overwrite each other's changes, and check-in releases it with version notes.

Business use case

A QA team revising a standard operating procedure can see exactly who changed what and roll back to the previously approved revision if an audit query arises.

Cloud On-premise
Document Management (DMS) Core
Metadata & Custom Index Fields

Configurable metadata schemas per document type, including text, numeric, date, list and lookup fields. Metadata drives filing, search, retention and workflow routing decisions.

Business use case

Invoices are indexed with Vendor, PO Number, Invoice Date and Amount, allowing finance to filter all pending invoices above a value threshold without opening a single file.

Cloud On-premise
Document Management (DMS) Core
Document Expiry Alerts & Reminders

Tracks expiry dates on contracts, licences, certificates and insurance documents, then issues configurable advance reminders by email and in-app notification to the responsible owner.

Business use case

A compliance manager receives a 30-day reminder before an ISO certificate or vendor insurance policy lapses, avoiding contractual or regulatory exposure.

Cloud On-premise
Document Management (DMS) Core
File Retention & Archival Policies

Rule-based retention schedules applied by cabinet, document type or metadata value. Documents automatically move to archival or become eligible for disposal once the retention period lapses.

Business use case

A financial services firm retains statutory records for the mandated seven years and automatically flags older records for review, evidencing policy compliance during audits.

Cloud On-premise
Document Management (DMS) Core
Trash & Restore

Deleted documents move to a recoverable trash area rather than being permanently removed. Administrators can review, restore or purge trashed items with the full action logged.

Business use case

An operations user who accidentally deletes a project drawing restores it within minutes without raising an IT ticket or resorting to backup recovery.

Cloud On-premise
Document Management (DMS) Core
Bulk Upload & Bulk Import

High-volume ingestion of documents with accompanying metadata via CSV/Excel mapping, folder import or scanner output. Progress, success and failure records are tracked per batch.

Business use case

A legacy scanning backlog of several hundred thousand vouchers is migrated into the DMS in controlled batches with a per-batch reconciliation report.

Cloud On-premise
Document Management (DMS) Core
Bulk Download & Export

Selected documents, folders or search results can be packaged and downloaded as a structured archive, retaining folder hierarchy and optionally a metadata manifest.

Business use case

A legal team exports every document related to a disputed project into a single package for handover to external counsel.

Cloud On-premise
Document Management (DMS) CoreNew
Document Compression

Automatically compresses large documents and scanned images on ingestion or on demand, reducing storage footprint and improving retrieval and download speed without losing readability.

Business use case

A scanning bureau ingesting high-resolution TIFF and PDF scans cuts storage consumption significantly while keeping documents legible for audit and legal use.

Cloud On-premise
Document Management (DMS) Core
Backup & Restore Management

Scheduled and on-demand backups of documents, metadata and configuration, with a backup register showing status, size and timestamp of every backup job.

Business use case

An on-premise customer's IT team verifies nightly backup completion from the Backups report instead of checking server logs manually.

Cloud On-premise
Document Capture and Ingestion
Multi-Source Scanner Capture

Direct capture from network and desktop scanners with configurable scan profiles, batch separation and automatic routing into the target cabinet with index values applied.

Business use case

A back-office team digitises daily physical mail at the receiving desk, with each batch automatically split and filed by document type.

Cloud On-premise
Document Capture and Ingestion
Email Ingestion & Microsoft 365 / Outlook Plugin

Monitored mailboxes automatically pull messages and attachments into the DMS, and an Outlook plugin lets users file emails and attachments directly into a cabinet without leaving Outlook.

Business use case

An accounts payable mailbox automatically captures every supplier invoice received by email and starts the AP process without manual downloading and saving.

Cloud On-premise
Document Capture and IngestionNew
WhatsApp Integration

Captures inbound WhatsApp messages and attachments from a business number and stores them in the DMS with sender, timestamp and conversation context preserved as metadata.

Business use case

Field staff at remote aquaculture or construction sites send delivery notes and site photographs by WhatsApp, and these are filed and searchable in the DMS automatically.

Cloud On-premise
Document Capture and Ingestion
Watched Folder / Desktop Watcher Agent

A monitored network or local folder automatically ingests any file dropped into it, applying naming and metadata rules. All watcher activity is logged for traceability.

Business use case

Output from a legacy scanning application or an ERP export job is picked up automatically from a shared drive with no manual upload step.

Cloud On-premise
Document Capture and Ingestion
Web Upload & Drag-and-Drop

Browser-based single and multi-file upload with drag-and-drop, inline metadata entry, duplicate detection and immediate classification or workflow triggering.

Business use case

A project coordinator uploads a batch of signed transmittals directly from the browser and applies project metadata in a single step.

Cloud On-premise
Document Capture and Ingestion
Mobile Capture (iOS and Android App)

Native mobile application for iOS and Android that captures documents using the device camera, applies indexing, and uploads directly to the assigned cabinet with the user's credentials.

Business use case

An inspector photographs a site observation and uploads it against the project record before leaving the location, removing the return-to-office data entry step.

Cloud On-premise
Document Capture and Ingestion
API-Based Ingestion

REST endpoints allow third-party and line-of-business systems to submit documents and metadata programmatically, with authentication, validation and full API logging.

Business use case

An ERP posts each generated purchase order into the DMS automatically at the point of creation, keeping one governed archive of transactional documents.

Cloud On-premise
Document Capture and Ingestion
Vendor & External Party Portal Submission

Controlled external submission channel allowing vendors, contractors or clients to upload documents into a defined intake point without an internal user licence.

Business use case

Suppliers submit their own invoices and compliance certificates directly, reducing chasing effort and email volume for the AP team.

Cloud On-premise
AI and Intelligent Document Processing
AI-Based Document Extraction (LLM)

Large language model driven extraction reads structured and unstructured documents, identifying header fields, tables and line items without needing a fixed template per layout.

Business use case

Invoices from hundreds of different vendors, each with a different layout, are read accurately without building and maintaining a template for every one of them.

Cloud On-premise
AI and Intelligent Document Processing
Zonal OCR & Template-Based Extraction

Coordinate-based extraction for high-volume, fixed-format documents, delivering deterministic accuracy where layouts are consistent. Complements the AI extraction engine.

Business use case

A recurring monthly statement in a fixed format is processed with near-perfect field accuracy at minimal processing cost.

Cloud On-premise
AI and Intelligent Document Processing
AI Document Classification

Automatically identifies document type on ingestion (invoice, purchase order, contract, certificate, drawing) and routes it to the correct cabinet, metadata schema and workflow.

Business use case

A mixed daily scan batch is sorted automatically into invoices, delivery notes and correspondence with no manual triage by the mailroom team.

Cloud On-premise
AI and Intelligent Document ProcessingNew
AI-Based Email Classification

Reads incoming email subject, body and attachments to determine intent and category, then files the message, applies metadata and triggers the appropriate downstream process.

Business use case

A shared project mailbox automatically separates technical queries, transmittals, invoices and general correspondence, routing each to the right team and log.

Cloud On-premise
AI and Intelligent Document Processing
Chat with PDF (Conversational Document Q&A)

Retrieval-augmented AI lets users ask natural-language questions of a document or document set and receive answers grounded in the source content, with reference to the relevant passages.

Business use case

A contract manager asks for the termination notice period and liability cap in a 120-page agreement and receives the answer with source references in seconds.

Cloud On-premise
AI and Intelligent Document Processing
AI-Based Form Builder

Generates a complete, production-ready form from a plain-language description, including field types, sections, validations and conditional logic. Prompts can be refined before the form is created.

Business use case

A business user describes a vendor onboarding form in a sentence and receives a working form with the correct field types and mandatory checks already configured.

Cloud On-premise
AI and Intelligent Document Processing
AI-Based Workflow Builder

Creates approval and processing workflows from a natural-language description of the process, automatically linking to the relevant form and proposing routing rules and approval levels.

Business use case

A department head describes a three-level purchase approval process in plain English and receives a configured, ready-to-test workflow linked to the request form.

Cloud On-premise
AI and Intelligent Document Processing
Content Indexing & Full-Text Extraction

Extracts text from every ingested document, including scanned images via OCR, and builds a searchable content index. Index activity is fully logged and monitorable.

Business use case

Documents scanned years ago as images become fully searchable by their content, unlocking a previously inaccessible archive.

Cloud On-premise
AI and Intelligent Document Processing
Vector Search & Semantic Indexing

A vector database stores semantic embeddings of document content, enabling meaning-based retrieval and powering conversational document features beyond exact keyword matching.

Business use case

A search for 'penalty for late delivery' returns clauses worded as 'liquidated damages', which a keyword search would have missed entirely.

Cloud On-premise
Search and Retrieval
Global Search

A single search bar queries document names, metadata, extracted content and tags across every cabinet the user is permitted to access, with results ranked by relevance.

Business use case

A user who remembers only a vendor name and an approximate date locates the correct document without knowing where it was filed.

Cloud On-premise
Search and Retrieval
Metadata & Advanced Filter Search

Structured search across index fields with operators, ranges and multi-field combinations, and the ability to save and reuse frequent search definitions.

Business use case

Finance retrieves all invoices from a specific vendor above a value threshold within a date range as a working list for reconciliation.

Cloud On-premise
Search and RetrievalNew
Content-Based Search with Highlighting

Searches the full text inside documents and opens the result with every matching term highlighted at its exact position, so users land on the relevant passage instead of scrolling.

Business use case

A legal reviewer searching a 200-page agreement for an indemnity clause is taken straight to the highlighted occurrences rather than reading through the document.

Cloud On-premise
Search and Retrieval
OCR-Based Search on Scanned Documents

Search across text recovered from scanned and image-only documents, making non-digital archives as retrievable as native electronic files.

Business use case

A decades-old paper archive of contracts, once digitised, becomes searchable by clause wording and party name.

Cloud On-premise
Search and Retrieval
Tag-Based Retrieval

User-applied and system-applied tags provide a flexible retrieval dimension that cuts across the folder hierarchy, supporting ad hoc grouping and quick filtering.

Business use case

Documents relating to a single audit are tagged across multiple cabinets and retrieved as one collection without being moved or duplicated.

Cloud On-premise
Form Builder (No-Code)
Drag-and-Drop Form Designer

Visual, no-code designer that lets business users assemble forms from a field palette, arrange sections and preview the result without any developer involvement.

Business use case

An operations manager builds a site inspection checklist in an afternoon instead of raising a development request with a multi-week turnaround.

Cloud On-premise
Form Builder (No-Code)
Rich Field Type Library

Comprehensive field set including text, numeric, dropdown, multi-select, date and time pickers, file upload, rating, matrix/grid tables and signature capture.

Business use case

A quality inspection form captures tabular measurement readings in a matrix field alongside photographic evidence and an inspector signature.

Cloud On-premise
Form Builder (No-Code)
Conditional Logic & Dynamic Sections

Fields and whole sections appear, hide or become mandatory based on earlier answers, turning long static forms into short guided sequences.

Business use case

Selecting 'Pressure Vessel' as the inspection type reveals only the welding, NDT and safety sections, keeping irrelevant fields off the inspector's screen.

Cloud On-premise
Form Builder (No-Code)
Validation & Data Quality Rules

Mandatory field enforcement, format and pattern checks, range limits and cross-field dependency rules applied at the point of entry, before submission is accepted.

Business use case

An invoice reference field rejects entries that do not match the agreed numbering pattern, preventing bad data from reaching the ERP.

Cloud On-premise
Form Builder (No-Code)
Form Templates & Reusable Library

A library of pre-built and organisation-defined form templates that can be cloned and adapted, ensuring consistency and reducing build effort for similar processes.

Business use case

A standard vendor registration template is reused across five business units with only minor local variations.

Cloud On-premise
Form Builder (No-Code)
Form Versioning & Collaborative Design

Multiple users can design, test and manage forms concurrently, with version control and approval routing on the form definition itself before publication.

Business use case

A revised compliance checklist is reviewed and approved by the quality head before it replaces the previous version in the field.

Cloud On-premise
Form Builder (No-Code)
Form Embedding & External Sharing

Published forms can be embedded into portals, websites and mobile applications, or shared as secure external links for respondents without a platform licence.

Business use case

A supplier registration form is embedded on the corporate website, feeding submissions directly into the onboarding workflow.

Cloud On-premise
Form Builder (No-Code)
Form Response Export (PDF / Excel / JSON)

Submitted responses can be exported individually or in bulk in multiple formats for reporting, archival or downstream system consumption.

Business use case

A month of inspection submissions is exported to Excel for trend analysis by the quality team.

Cloud On-premise
Form Builder (No-Code)
Automatic Document Generation from Form Data

Submitted form data automatically populates a formatted output document, which is then stored, versioned and governed in the DMS like any other record.

Business use case

A submitted inspection form generates a branded PDF inspection report automatically, eliminating manual report typing and formatting.

Cloud On-premise
Form Builder (No-Code)
Form Analytics & Submission Dashboards

Dashboards showing submission volumes, completion rates, response trends and segmentation by department, geography or project.

Business use case

Management tracks which sites are submitting inspection forms on time and where completion rates are falling behind.

Cloud On-premise
Workflow and Process Automation
Visual Workflow Designer

Drag-and-drop process designer supporting sequential steps, parallel paths, decision gateways and system actions, all configured without code.

Business use case

A finance team maps its existing payment approval process onto the platform in days, keeping the process it already knows rather than adopting a rigid template.

Cloud On-premise
Workflow and Process Automation
Form-Triggered Workflows

Workflows are natively initiated by a completed form, and the captured data is immediately available to drive routing, assignment and conditional logic in every subsequent step.

Business use case

Submitting a purchase request form starts the approval chain automatically with the requested amount already driving the routing decision.

Cloud On-premise
Workflow and Process Automation
Document-Based Approval Workflows

Workflows can be triggered by document upload, classification or metadata change, routing the document itself through review and approval stages.

Business use case

Every invoice above a defined value automatically enters a two-stage approval route the moment it is captured.

Cloud On-premise
Workflow and Process Automation
Conditional Routing Rules

Routing paths are determined dynamically by form or document data, so different values send the item to different approvers, departments or exception handlers.

Business use case

Requests above a defined threshold route to the CFO while smaller ones are cleared by the department head, without any manual sorting.

Cloud On-premise
Workflow and Process Automation
Multi-Level & Parallel Approvals

Supports hierarchical approval chains as well as simultaneous approvals by several parties, with configurable rules for whether all or any approver must respond.

Business use case

A capital expenditure request collects finance, technical and compliance approvals in parallel rather than sequentially, compressing the cycle time.

Cloud On-premise
Workflow and Process Automation
Role-Based Task Assignment

Tasks are assigned to roles, groups or named users, so process continuity is maintained when individuals change, leave or are unavailable.

Business use case

A workflow assigned to the 'Plant QA Manager' role continues to function unchanged when the post-holder changes.

Cloud On-premise
Workflow and Process Automation
Field-Level Visibility & Edit Permissions

Each workflow step can expose all or only selected form fields to the current user, and control which of those fields are editable at that stage.

Business use case

A reviewer sees the complete inspection record but can edit only the approval status and remarks fields, preserving the integrity of the original submission.

Cloud On-premise
Workflow and Process Automation
Process-Level & Step-Level SLAs

Separate deadline timers can be configured for the overall process and for each individual step, with warning thresholds ahead of breach.

Business use case

An inspection report carries a seven-day end-to-end SLA and a 48-hour reviewer SLA, both tracked independently.

Cloud On-premise
Workflow and Process Automation
Automated Escalation

When an SLA warning or breach occurs, the system automatically reminds the assignee and their manager, or re-routes the task to an alternate user, role or executive queue.

Business use case

An approval pending beyond the agreed window is escalated to the approver's manager automatically, removing the need for manual chasing.

Cloud On-premise
Workflow and Process Automation
Business Hours & Working Calendar Management

SLA timers can be configured to run only during defined business hours, working days and holiday calendars, so deadlines reflect real working time.

Business use case

A 24-hour approval SLA raised on a Friday evening expires on Monday afternoon rather than over the weekend, avoiding false breach reporting.

Cloud On-premise
Workflow and Process Automation
Notifications, Reminders & Task Inbox

Email, in-app and mobile push notifications for assignments, approaching deadlines and outcomes, together with a consolidated task inbox per user.

Business use case

An approver opens a single pending-actions list each morning instead of searching through email threads for outstanding approvals.

Cloud On-premise
Workflow and Process Automation
Workflow Monitoring & Bottleneck Dashboards

Real-time visibility of in-flight processes, ageing, pending owners and SLA performance, identifying which steps consistently delay the overall cycle.

Business use case

Management identifies that a single review step accounts for most of the delay in report turnaround and reallocates reviewer capacity accordingly.

Cloud On-premise
AP Invoice Automation and 3-Way Matching
Multi-Channel Invoice Ingestion

Invoices are captured from AP mailboxes, vendor portal submissions, scanned uploads, ERP interfaces and API calls into a single processing queue.

Business use case

All supplier invoices, regardless of how they arrive, enter one governed AP queue with consistent handling and visibility.

Cloud On-premise
AP Invoice Automation and 3-Way Matching
AI Invoice Header & Line-Item Extraction

Extracts vendor details, invoice number and date, PO reference, currency, payment terms, tax and complete line-item detail including description, quantity and unit price.

Business use case

Line-item level data is captured automatically, enabling granular matching rather than header-only comparison.

Cloud On-premise
AP Invoice Automation and 3-Way Matching
2-Way Matching

Automated comparison of the supplier invoice against the purchase order for price, quantity and terms, suited to service-based suppliers where no goods receipt exists.

Business use case

Service invoices from professional services vendors are cleared against the PO without waiting for a goods receipt note.

Cloud On-premise
AP Invoice Automation and 3-Way Matching
3-Way Matching

Automated matching of purchase order, goods receipt note and supplier invoice at header and line-item level before payment approval is granted.

Business use case

A procurement-heavy manufacturer verifies that what was ordered, what was received and what is billed all agree, before any payment is released.

Cloud On-premise
AP Invoice Automation and 3-Way MatchingNew
3-Way Matching with SAP S/4HANA

Direct integration retrieves purchase order and goods receipt data from SAP S/4HANA for real-time matching, and returns the posting reference once the invoice is cleared.

Business use case

An SAP-based enterprise automates its match without exporting PO and GRN data manually, keeping both systems synchronised at the transaction level.

Cloud On-premise
AP Invoice Automation and 3-Way Matching
4-Way Matching

Adds inspection and quality-acceptance verification to the three-way match, ensuring compliance clearance is obtained before an invoice proceeds to payment.

Business use case

A regulated manufacturer confirms that material passed quality inspection before the supplier invoice is approved for payment.

Cloud On-premise
AP Invoice Automation and 3-Way Matching
Configurable Tolerance Thresholds

Amount and quantity tolerance percentages configurable globally, per vendor, per procurement category and by value band, controlling what auto-approves and what is held.

Business use case

Low-value variances within an agreed percentage clear automatically while high-value discrepancies are held for review, focusing human effort where it matters.

Cloud On-premise
AP Invoice Automation and 3-Way Matching
Duplicate Invoice Detection

Checks each incoming invoice against previously processed records using vendor, invoice number, date and amount combinations to prevent duplicate payment.

Business use case

A resubmitted invoice from a vendor chasing payment is flagged as a duplicate before it can be paid a second time.

Cloud On-premise
AP Invoice Automation and 3-Way Matching
Intelligent Exception Workflow

Identifies the mismatch type, assigns resolution to the responsible department, notifies the owner, tracks resolution SLA and escalates overdue exceptions automatically.

Business use case

A price mismatch is routed to procurement while a missing goods receipt is routed to the warehouse, each with its own resolution clock.

Cloud On-premise
AP Invoice Automation and 3-Way Matching
Automatic ERP Posting

Posts approved invoices directly into the ERP with GL coding, cost centre, tax codes and payment terms, and stores the returned ERP document number for cross-reference.

Business use case

Finance eliminates manual re-keying into the ERP and can trace every posted document back to its source invoice image.

Cloud On-premise
AP Invoice Automation and 3-Way Matching
Vendor Master Synchronisation

Vendor codes and master data are synchronised with the ERP so extracted vendor names are resolved to the correct vendor record during processing.

Business use case

An invoice from a vendor trading under a slightly different name is still matched to the correct vendor code without manual correction.

Cloud On-premise
AP Invoice Automation and 3-Way Matching
AR Payment Advice Extraction

Reads incoming remittance and payment advice documents, extracting settlement details for reconciliation against outstanding receivables.

Business use case

A manufacturing finance team reconciles customer payments against open invoices without manually reading each remittance advice.

Cloud On-premise
E-Signature, Sharing and Collaboration
Built-In e-Signature (Hand-Draw & Image)

Native electronic signing supporting drawn signatures and uploaded signature images, applied within forms and approval steps with timestamp and user identity captured.

Business use case

An inspector signs the report on a tablet at the site, and the reviewer countersigns on approval, with both signatures bound to the record.

Cloud On-premise
E-Signature, Sharing and CollaborationNew
DocuSign Integration

Connects to DocuSign for legally recognised, certificate-backed signing where an external signing authority and standard audit certificate are required.

Business use case

A contract requiring a counterparty's legally binding signature is routed through DocuSign, and the executed copy returns automatically to the DMS.

Cloud On-premise
E-Signature, Sharing and Collaboration
Multi-Party Sequential Signing

Multiple signatories can be defined in sequence or parallel, each notified in turn, with the document locked against edits once signing begins.

Business use case

A three-party agreement collects signatures from all parties in the correct order without the document being emailed back and forth.

Cloud On-premise
E-Signature, Sharing and Collaboration
Secure External Sharing with Expiry

Documents can be shared outside the organisation via token-based links with configurable permissions, expiry dates and download controls, without granting a system login.

Business use case

An approved report is released to a client through a secure link that expires after a defined period and records every access.

Cloud On-premise
E-Signature, Sharing and Collaboration
Shared Document Tracking

A consolidated register of every externally shared document showing recipient, permissions, expiry status and access history, with the ability to revoke access at any time.

Business use case

A compliance officer reviews all documents currently shared externally and revokes links that are no longer required.

Cloud On-premise
Document Viewers and Utilities
In-Browser PDF & Image Viewer

Documents open directly in the browser with page navigation, zoom, rotation and print controls, with no requirement for a locally installed viewer application.

Business use case

A user reviews and approves a scanned document from any workstation or device without downloading it.

Cloud On-premise
Document Viewers and UtilitiesNew
DWG / CAD Drawing Viewer

Native in-platform viewing of DWG engineering drawings with pan, zoom and layer navigation, so drawings can be reviewed without AutoCAD or a third-party viewer licence.

Business use case

A project manager or client reviewer opens a construction drawing directly from the DMS without needing a CAD licence on their machine.

Cloud On-premise
Document Viewers and UtilitiesNew
Excel Viewer

Renders spreadsheet files in the browser with sheet tabs, cell formatting and formula results preserved, allowing review without opening the file in Excel.

Business use case

A reviewer checks a submitted cost sheet directly in the approval screen without downloading it or having Excel installed.

Cloud On-premise
Document Viewers and UtilitiesNew
Word Viewer

Renders Word documents in the browser with formatting, tables and images intact, enabling read and review directly within the workflow interface.

Business use case

An approver reads a draft contract inline in the approval task instead of downloading, opening and then returning to the platform.

Cloud On-premise
Reports and Analytics
System Reports Library

A consolidated reports centre grouping all built-in system reports, with search, categorisation into system and other reports, and the ability to pin frequently used reports.

Business use case

An administrator pins the four reports reviewed daily so they appear at the top of the reports centre for every session.

Cloud On-premise
Reports and Analytics
Access Logs Report

Records every document view, download, edit and share event with user, timestamp and source, providing a complete access history per document and per user.

Business use case

During an internal investigation, the security team establishes exactly who accessed a sensitive document and when.

Cloud On-premise
Reports and Analytics
Audit & Manage Logs Report

Comprehensive system audit trail covering configuration changes, permission changes, user administration and document lifecycle events.

Business use case

An external auditor is given a complete, immutable record of system and document activity for the audit period.

Cloud On-premise
Reports and Analytics
API Logs Report

Monitors inbound and outbound API requests with endpoint, payload status, response code and timing, supporting integration troubleshooting and performance review.

Business use case

An integration team diagnoses a failed ERP posting by tracing the exact API call and its response.

Cloud On-premise
Reports and Analytics
Bulk Upload & Bulk Download Reports

Batch-level reporting on high-volume ingestion and export jobs, showing record counts, successes, failures and the reason for each rejection.

Business use case

A migration team reconciles a 50,000-document import batch and reprocesses only the records that failed.

Cloud On-premise
Reports and Analytics
Content Index Logs Report

Tracks the content extraction and indexing pipeline, showing which documents were indexed, which are pending and which failed extraction.

Business use case

An administrator identifies poor-quality scans that failed OCR and routes them for rescanning so the archive remains fully searchable.

Cloud On-premise
Reports and Analytics
Expiring Documents Report

Lists documents approaching or past their expiry date, grouped by owner, cabinet or document type, so renewals can be actioned before lapse.

Business use case

A compliance team reviews every certificate expiring in the next quarter in one list and initiates renewals in advance.

Cloud On-premise
Reports and Analytics
Shared Documents Report

Reports on all documents shared via secure token links, including recipient, permission level, expiry and access activity.

Business use case

Management reviews the organisation's total external document exposure in a single report during a security review.

Cloud On-premise
Reports and Analytics
Trashed Documents Report

Shows all documents currently in trash with who deleted them and when, supporting review, restoration or controlled permanent removal.

Business use case

An administrator reviews deletions from the previous month before authorising permanent purge under the retention policy.

Cloud On-premise
Reports and Analytics
Backups Report

Register of all backup jobs with status, timestamp, scope and size, giving operations teams assurance that data protection routines are running as scheduled.

Business use case

An IT manager confirms backup completion for the month as evidence for a business continuity audit.

Cloud On-premise
Reports and Analytics
Watcher Agent Logs Report

Activity log for the desktop and folder watcher agents, showing files detected, ingested, skipped and failed, with the reason for each outcome.

Business use case

An administrator confirms that every file dropped into the scan output folder overnight was successfully ingested.

Cloud On-premise
Reports and Analytics
Operational Dashboards & Analytics

Real-time dashboards covering document volumes, processing metrics, workflow status, SLA performance, extraction accuracy and bottleneck identification.

Business use case

A department head reviews cycle time and exception rate trends monthly to target process improvement where it will have most effect.

Cloud On-premise
Integrations and ExtensibilityNew
SAP S/4HANA Integration

Integration with SAP S/4HANA, including via middleware, for master data synchronisation, purchase order and goods receipt retrieval, and financial document posting.

Business use case

An SAP-run enterprise automates invoice matching and posting end to end without manual data movement between systems.

Cloud On-premise
Integrations and ExtensibilityNew
Microsoft Dynamics 365 Business Central Integration

Connector to Microsoft Dynamics 365 Business Central for vendor and purchase document synchronisation and automated posting of approved transactions.

Business use case

A mid-market business running Business Central automates its accounts payable cycle without changing its finance system.

Cloud On-premise
Integrations and ExtensibilityNew
Odoo Integration

Connector to Odoo for master data, purchase order and invoice exchange, allowing documents captured and approved in the platform to post directly into Odoo.

Business use case

An organisation running Odoo gains enterprise document capture and approval control while keeping Odoo as the financial system of record.

Cloud On-premise
Integrations and Extensibility
Microsoft 365 Plugin

Plugin allowing users to upload documents and file emails directly into a cabinet from within Microsoft 365 applications, without switching interfaces.

Business use case

Staff file important email correspondence into the project record from Outlook in one click, improving capture compliance.

Cloud On-premise
Integrations and Extensibility
REST API Framework

Comprehensive REST API covering documents, metadata, forms, workflows, users and search, enabling deep integration with any third-party or in-house application.

Business use case

An in-house portal surfaces DMS search results to end users without them logging into the platform separately.

Cloud On-premise
Integrations and Extensibility
Single Sign-On (Microsoft, Okta, SAML)

Federated authentication against corporate identity providers, so access follows the organisation's existing joiner, mover and leaver processes.

Business use case

A departing employee's platform access is revoked automatically when their corporate directory account is disabled.

Cloud On-premise
Integrations and ExtensibilityNew
WhatsApp Business Channel

Business messaging channel used for inbound document capture and outbound notification, extending the platform's reach to users who work primarily on mobile.

Business use case

Branch staff without regular desktop access submit and receive documents through a channel they already use daily.

Cloud On-premise
Integrations and Extensibility
Generic ERP, CRM & Cloud Storage Connectivity

Connectivity patterns covering REST APIs, direct database connectors and middleware integration, supporting major ERP, CRM and cloud storage platforms.

Business use case

A group with different ERPs across subsidiaries connects all of them to one document platform using the appropriate pattern for each.

Cloud On-premise
Security, Access Control and Compliance
Role-Based Granular Access Control

Permissions defined by role, group and user at cabinet, folder, document and field level, controlling view, edit, download, share, print and delete rights independently.

Business use case

Payroll documents remain visible only to HR while sitting on the same platform as documents accessible organisation-wide.

Cloud On-premise
Security, Access Control and Compliance
Encryption in Transit & at Rest

SSL/TLS protection for data in transit and AES-256 encryption for stored documents and backups, protecting content throughout its lifecycle.

Business use case

A regulated customer satisfies its information security policy requirements for encryption without additional third-party tooling.

Cloud On-premise
Security, Access Control and Compliance
Blockchain-Based File Integrity

Cryptographic integrity verification detects any tampering with a stored document, providing evidential assurance that a file is unaltered since archival.

Business use case

An organisation demonstrates to a regulator that archived records have not been modified since the date they were filed.

Cloud On-premise
Security, Access Control and Compliance
Complete Audit Trail

Immutable, timestamped record of every document and system action including views, edits, approvals, shares, deletions and configuration changes.

Business use case

An audit query on a specific approval decision is answered with a complete chronological record of who did what and when.

Cloud On-premise
Security, Access Control and Compliance
Access Rights Management

Central administration of who may view, edit, export, print and delete, with the ability to review effective permissions for any user or document.

Business use case

A security review confirms that no unintended user has export rights over a sensitive cabinet.

Cloud On-premise
Security, Access Control and Compliance
Regulatory & Retention Compliance Support

Supports audit-ready operation for internal financial controls, SOX-aligned environments, VAT/GST requirements and configurable retention schedules.

Business use case

A finance function evidences segregation of duties and approval hierarchy enforcement without maintaining a separate compliance record.

Cloud On-premise
Security, Access Control and Compliance
Signature Timestamp & IP Logging

Every electronic signature is recorded with the signer identity, timestamp and originating address, strengthening the evidential value of signed records.

Business use case

A disputed sign-off is resolved by reference to the recorded signature metadata attached to the document.

Cloud On-premise
Platform, Administration and Deployment
Multi-Tenant SaaS Architecture

Logical separation of tenants with independent configuration, branding, users and data, enabling shared infrastructure without any cross-tenant data visibility.

Business use case

A channel partner hosts several client organisations on one deployment while keeping each client's data and configuration fully isolated.

Cloud Cloud only
Platform, Administration and Deployment
User, Role & Group Administration

Central administration of users, roles, groups and departmental hierarchies, with bulk operations and delegated administration for large organisations.

Business use case

A new joiner is provisioned with the correct permissions by assigning a single role rather than configuring individual rights.

Cloud On-premise
Platform, Administration and Deployment
Deployment Flexibility (Cloud, On-Premise, Hybrid)

The same containerised application deploys on AWS or Azure, inside a customer data centre, or in a hybrid model, with identical functionality in every mode.

Business use case

A customer with data residency obligations deploys on-premise without giving up any capability available in the cloud edition.

Cloud On-premise
Platform, Administration and Deployment
Full Feature Parity Across Deployments

There is no feature-tiered edition structure; every deployment receives the complete capability set, simplifying licensing decisions and future expansion.

Business use case

A customer avoids a costly upgrade path when a new department needs a capability that competitors would place in a higher tier.

Cloud On-premise
Platform, Administration and Deployment
Mobile Application (iOS & Android)

Native mobile application supporting document capture, search, viewing, download and workflow actions, extending the platform to field and travelling users.

Business use case

An approver clears pending approvals from a mobile device while travelling, preventing process delay.

Cloud On-premise
Platform, Administration and Deployment
Scalable Processing Architecture

Asynchronous task processing and caching handle high-volume ingestion, OCR, extraction and indexing workloads without degrading interactive performance.

Business use case

A large overnight scanning batch is processed in the background while daytime users experience no slowdown in search or retrieval.

Cloud On-premise
Platform, Administration and Deployment
Configurable Branding & Theming

Tenant-level branding covering logo, colour palette and interface styling, so the platform matches the organisation's corporate identity.

Business use case

A partner deploys the platform under its own brand identity for its client base.

Cloud On-premise
Platform, Administration and Deployment
Notifications & Alerts Framework

Central configuration of system-generated notifications covering approaching expiry, pending actions, workflow events and security-relevant activity.

Business use case

Administrators tune notification volume so users receive alerts that matter rather than switching notifications off entirely.

Cloud On-premise

See these features on your own documents

Book a demo and we will walk through the modules that matter to your process, or download the brochure for a summary you can share internally.

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