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Workflow Builder

Automate, govern and monitor every approval process

The Docufella Workflow Builder is a no-code process automation engine. Map out sequential steps, parallel paths and decision points visually, or describe the process in plain language and let AI construct it. Every action is governed by SLAs, escalations and an auditable trail.

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1. Submitted by site inspectorDone
2. Senior reviewer approvalDone in 3h
3. QA validation (parallel)SLA 8h, escalates to QA Head
4. If value above 50,000: CFO approvalConditional
5. Generate PDF, e-sign, archiveAutomatic
Capabilities

Process automation with compliance built in

By tightly linking process automation with intelligent form capture, the system ensures compliance, efficiency and complete data integrity throughout the document lifecycle.

Visual, no-code workflow design

Business users design and deploy complex, high-governance processes without relying on IT, using an intuitive drag-and-drop canvas with sequential steps, parallel paths and decision points.

AI workflow generation

Describe the process in natural language, including the form it starts from, and Docufella builds the workflow with steps, roles and conditions you can then refine.

Automation engine

Assign tasks to users and roles, send notifications, update system records, generate documents and manage the state of documents and forms as they progress.

Conditional routing

The path, including task assignment and approvals, is determined dynamically by the data captured on the originating form or extracted from the document. For example, route to CFO approval when the amount exceeds a limit.

Multi-level and parallel approvals

Sequential or parallel approvers, role-based assignment, delegation, field-level edit permissions per step and approval hierarchy visibility.

Service level agreements

Configure SLAs for individual steps or the entire process to manage expectations, prioritise tasks and meet regulatory timelines.

Automated escalation and monitoring

When an SLA approaches a warning threshold or is breached, the system reminds the assignee and their manager, or reroutes the task to an executive queue.

Real-time workflow monitoring

Always know exactly where a process stands. Dashboards show progress, bottlenecks and SLA adherence across every running workflow.

Digital document generation

Workflow steps populate and generate a clean, approved document from the final submitted data, such as a PDF contract or an official request, which is then stored and managed automatically.

Electronic signature

Embed a trust service provider such as DocuSign or use Docufella's built-in e-sign to sign contracts, invoices and reports with a legally binding electronic signature inside the workflow.

Connected while mobile

Get status information on your mobile device and e-sign, approve, reject or submit forms while away from your desk.

Ready-to-use automation

Jump-start automation with out-of-the-box workflows for key functions such as invoice processing, inspection approvals and employee onboarding.

Workflow automation illustration
Compliance and governance

Every action compliant, every decision traceable

The engine enforces business rules through conditional logic, configurable SLAs and automated escalations, creating a full, auditable trail of all actions and decisions.

  • Immutable activity log with user, timestamp and origin for every step.
  • Separation of duties enforced through role-based assignment.
  • Process versioning so changes to a workflow never affect instances already running.
  • Status and data synchronised with your ERP so records stay consistent across systems.
Common workflows

Processes running on Docufella today

Invoice approval

Capture, match, route exceptions, approve and post to the ERP.

Inspection report review

Inspector to reviewer to QA to client sign-off with SLA escalation.

Purchase requisition

Value-based routing to department head, procurement and finance.

Employee onboarding

Document collection, HR verification, IT provisioning and sign-off.

Contract approval

Legal review, commercial approval, e-signature and renewal reminders.

Vendor onboarding

Registration, document verification, risk review and master data creation.

File movement tracking

Department-to-department noting and approval with full visibility of where a file sits.

Change and incident requests

Capture, assess, approve and close with evidence attached.

Describe a process. Watch it become a workflow.

Bring the approval process that frustrates your team most. We will build it live in the demo, SLA timers and all.

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