From file rooms to a paperless office, on your own infrastructure
Departments and regulatory bodies face paperless mandates, right-to-information deadlines and approval files that move across seven desks with nobody able to say where they are. Docufella digitises the legacy archive, tracks every file movement and runs citizen and internal service workflows, deployed on-premise in the government data centre.
Book a demoFour capabilities for e-governance
Bulk legacy digitisation
Scan years of physical files, classify them with AI, extract the metadata that matters and make every page full-text searchable. Retrieval drops from days to seconds, and right-to-information requests become a search.
File movement and noting
Digital files move from desk to desk with noting, approval and a visible status of where each file sits and for how long. SLA timers and escalation make delays visible before they become complaints.
Citizen and internal service forms
Digital forms with validation replace paper forms and data entry operators, cutting error rates and feeding requests directly into approval workflows and departmental systems.
Dashboards for leadership
Approval turnaround, pending files by desk, service request volumes and SLA compliance, ready for review by secretaries, commissioners and ministers.
Data sovereignty, procurement fit and long-term support
- Full on-premise deployment with identical features to the cloud edition, on government or state data centre infrastructure, including air-gapped environments.
- On-premise AI models available so document content never leaves the department's network.
- Single platform replacing separate DMS, workflow, forms and compliance tools, which strengthens total cost of ownership in L1 evaluations.
- Immutable audit trail and role-based access for accountability and transparency.
- Source code escrow, SLA-backed support contracts and a local support team available for tender requirements.
- Pilot in one division, then department-wide and cross-department rollout on the same system.
Typical entry points
A paperless office circular with a deadline, an audit that reveals files cannot be located, or new leadership asking for visible digital transformation within months.
Also relevant to
Public healthcare administration, public universities and regulatory inspection agencies.
Request a government-specific demonstration
Legacy file to searchable record, and a file moving through noting and approval with an SLA dashboard, in one session.
Book a demo All solutions